Diversity & inclusion are important to business growth.

Writing should be respectful of all people and cultures.

Unfortunately, we are living in a time of great societal unrest where some are using their words to deliberately insult and demean other people. From servers scribbling racist or body shaming notes on receipts to racial slurs scrawled across businesses and private homes, disrespectful writing is revealing the dark soul of humanity with rapid intensity. Every day, we are bombarded with stories of adults and children alike being hurt and offended by somebody's words. The pushback against these expressions of bigotry is called "cancel culture" where constituents are demanding an end to uncivil language and behavior.

The online course, "Diversity in Workplace Writing," illustrates how to identify and avoid language bias by analyzing real case studies of agencies that have fallen victim to bias. Every lesson shows alternate ways to write objectively. Although we cannot control people's (mis)interpretations of our writing, we can ensure that it meets current standards of decency when referencing race, sex, gender, orientation, age, medical condition or disability.

As a result of taking this class, you will:

  • Understand the definition of unconscious or implicit bias.
    • Understand the definition of language bias.
      • Understand workplace bias.
      • Learn to identify & correct biased writing.
      • Get specific tips on correcting biased writing.
      • Receive specific strategies for writing objectively.

What You Get

Business professionals or employees taking this class for training purposes have pre-determined days of access to complete the course and receive certificates, in accordance with group enrollment procedures. The instructor retains all copyright ownership for all of the materials presented in this course. Any resources not directly written by the instructor are duly noted and properly cited. Students are expected to abide by fair use laws when printing course materials. No part of this course may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the author.

  • Video Lessons
    Lecture Slides
    PDF Handouts

  • Bonus PDF Download

  • 3-day, 24/7 Access

  • Certificate of Completion

  • Easy Payment via PayPal or credit card via Stripe (which also includes Alipay, Bancontact, EPS, WeChat Pay, giropay, iDEAL, Multibanco, SOFORT, and P24).

Course Curriculum

  • 1


    • Welcome!

    • Viewing the Lessons

    • Video: Downloading Materials

  • 2

    What is Unconscious Bias?

    • Video: Unconscious Bias

    • Slides: Unconscious Bias

    • Quiz: Unconscious Bias

  • 3

    Types of Workplace Bias

    • Video: Types of Bias

    • Slides: Types of Bias

    • Quiz: Types of Bias

  • 4

    What is Language Bias?

    • Audio Slides: Defining Language Bias

    • Slide: Arby's Language Bias

    • Audio Slides: Social Media Bias

    • Exercise: Objective vs. Subjective

  • 5

    Examples of Bias

    • Slides: Racial Bias

    • Slides: Disability Bias

    • Slides: Age Bias

    • Slides: Sexual Orientation Bias

    • Slides: Gender Bias

  • 6

    Avoiding Biased Language

    • Video: Biased Language

    • Slides: Biased Language

    • PDF: A Guide to Gender Identity Terms

    • Quiz: Biased Language

  • 7

    Avoiding Sexist Language

    • Video: Sexist Language

    • Slides: Sexist Language

    • PDF: Gender Neutral Nouns

    • Quiz: Sexist Language

  • 8

    Identifying Writing Bias

    • Video: Identifying Writing Bias

    • Slides: Identifying Writing Bias

    • Audio Slides: Walmart's Unfortunate Newsletter

    • Quiz: Identifying Writing Bias

  • 9

    Unbiased Writing Tips

    • Audio Slides: Unbiased Writing Tips

    • Slides: Diversity Writing Tips

    • Audio Slides: Writing Objectively

    • Exercise: Objective Writing

    • Bonus: Unbiased Writing Tips

  • 10

    Before You Finish

    • Grammar Books

    • Proofreading Books

    • Course Review

    • Your Certificate


  • How do you handle purchase orders, requistions or paper checks?

    We expediently send invoices complete with our EIN number to the group's contact person. Requirements for check or money order payments are included in the group enrollment packet. Classes will not open until payment is received.

  • Why is there a time limit on enrollment?

    Instead of a few hours in a one-day workshop, webinar or tutoring session, our self-paced online classes are built to deliver high quality training in a short amount of time for busy professionals.

  • Why are there no refunds?

    All enrollments are final. No refunds. Our courses have taken copious amounts of time, energy and personal finances to build. We are confident that all of our courses deliver the exact instruction you need to improve your writing skills. You will not be disappointed!

  • When will certificates be issued?

    When students have completed ALL lessons, they will receive a certificate within 24-48 hours after finishing the class, not to exceed 7 days after class completion, depending on holidays and high class volumes. Certificates will be sent to the student email submitted during the registration process or to the group contact person.

Your Instructor

Ashan R. Hampton

Instructor Bio

Ashan R. Hampton has worked as an English instructor in higher education for over 20 years. She is a proud graduate of the Donaghey Scholars Program under the direction of Dr. C. Earl Ramsey, Emeritus. With her doctoral studies on hold, Ashan has found success in online education. She produces and teaches original writing and grammar courses for global audiences. Outside of academics, Ashan worked for short stints in the corporate world as a technical writer, website designer, digital content coordinator, proofreader and legal editor. She is also a self-published author who has recently released multiple books on grammar, writing, proofreading and copyediting, now available on Amazon, Lulu, and other popular booksellers. All book titles and ordering information are posted on her website at: www.arhampton.com.